FAQs
Q. How much will I need to invest?
A. The estimated cost of a City Wok franchise will be approximately $243,350 to $568,500 and varies upon location.
Q. What does the franchise system include?
A. Owning and operating an assigned City Wok franchise, use of brand name, trademarks, recipes, operational systems and methods and décor. Additionally, you will receive support in these specific areas:
- Facility planning on site location and architectural design
- Specifications for fixtures, equipment and leasehold improvements
- Assistance in site selection and lease negotiation
- Corporate training for Owner/Operator and Director of Operations/General Managers
- Kitchen/Back of the House Workflow design
- Ongoing support from members of the Training and Operations Team
- Ongoing updates for increasing profitability
- Products with high industry demand
- Efficiency in all systems
- Favorable national contracts with suppliers of goods and services
- Operating manuals, policies, procedures and business management systems
Q. Who designs and builds my store?
A. City Wok Franchise Group will provide the franchisee with architectural assistance with drawings and specifications. Franchisee will negotiate with construction contractor and construction suppliers.
Q. How much is the franchise fee for a City Wok franchise?
A. $30,000 per store location.
Q. Does City Wok offer Area Development?
A. Yes. City Wok is seeking restaurateurs and entrepreneurs alike who are interested in developing at least 5 restaurants over time. To secure the rights to develop an additional trade area, the initial franchise fee for the first store ($30,000) and deposits for the four future stores ($10,000 x 4) are payable up front to the franchise system upon signing. This represents a total of $70,000 to reserve a market area that our real estate team estimates can support at least 5 City Wok restaurants.
Q. How much are the on-going royalties?
A. 5% of total gross sales less sales tax.
Q. What type of marketing assistance is available?
A. City Wok will have available for the franchisees a complete Grand Opening and ongoing Local Store Marketing Program. An additional 2% of gross sales less sales tax is pledged by the franchisee to the creative ad fund.
Q. How is the site selected for my store?
A. City Wok will provide Real Estate assistance in the site procurement process including negotiation with the mall or retail space owners.
Q. Is there any experience necessary to own a City Wok franchise?
A. Yes, but not necessarily in foodservice. City Wok actively searches for candidates with strong leadership skills in a high-energy environment.
Q. Do I need to be involved in the day-to-day operation of my franchise?
A. At least one owner or a designated manager must be involved in each store on a full-time basis, and must be responsible for the day-to-day operations and management.
Q. How will I know if I have the necessary finances?
A. Your completed personal profile will be evaluated by our finance department. A City Wok senior manager will let you know how your financial status fits within our profile and what your financing options might be, if needed.
Q. How long is the term of a City Wok franchise agreement?
A. The franchise agreement term is ten (10) years, renewable for another five (5) years.
Q. I’m interested in a City Wok franchise. What do I do next?
A. Please fill out the Franchise Information Form and a City Wok representative will contact you to start you down the road to owning your own business.